FREQUENTLY ASKED QUESTIONS

It’s simple!  All you have to do is complete the form at https://nevadahelpdesk.org/student-signup

If you were not referred directly through one of our educational consortium members, you would be sent an online digital application for admission.  You will be asked to upload a copy of your VALID Identification card for verification (through our encrypted server).

If your certification program costs are *NOT* covered under *ANY* of our existing sponsored or grant-funded programs for students, the BASE cost for each service depends on WHICH type of certification pathway you take. Therefore, once you have reviewed our digital catalog at https://nevadahelpdesk.org/calalog, you will be sent a digital invoice based on your selection.  Ask about our sponsored training and grant funded options *BEFORE* paying for any certification programs if you are between the ages of 14-24 and reside in Nevada, as these programs are made available to students courtesy of a grant provided by the Nevada Governor’s Office of Science, Innovation and Technology.  The password to access our digital student catalog is given at Orientation or a Meet/Greet Virtual Open House.

It depends on which Work Based Learning / OJT certification program pathway you take.  Our standard power hour sessions are a total of 16 weeks plus the Power Hour Sessions.  However, for High School students, there is flexibility without penalty.  All other student will work with their assigned course mentor to strategize the best schedule.

All students that registered for mentoring services will be assigned a mentor to ensure they stay on track with their certification pathway.  This is an additional optional fee-based service to all non-sponsored/grant recipients.

Yes, after the student agent has completed a minimum of 1 certification, they are immediately added to the work pool for Nevada Help Desk to receive incoming work requests as independent contractor, or matched with an employer partner based, whichever comes first.

Your vouchers for E-learning aand Practice Guides will be provided for you within 24-72 hours of your confirmed registration. Practice and Proctored Exams will be made available to you upon request after you have finished your course materials.

There are no limits on how many WBL/OJT certification programs you can obtain.  However, for grant funded or sponsored programs, you can only take one certification program at a time.  After completing one certification you can register for another  certification program, etc.

High School Student Agent, College Student Agent, Pro Agent, Rush Expert Agent

The estimated prices are based on the following minimum and maximum ranges listed below.  Clients base this number to calculate their ‘proposed budget amount’ field shown in the support ticket.

High School Agent:

$25.00-$27.50

Estimated billable hours:  20

Estimated hours for search engine optimization:  16

Estimated hours to setup social media for a month:  8

Estimated hours for graphic designs: varies per project


Custom Work Requests: varies per project

College School Agent:

$28.00-$30.47

Estimated hours to complete web development: 10

Estimated hours for search engine optimization: 11

Estimated hours to setup social media for a month:  6

Estimated hours for graphic designs: varies per project
Custom Work Requests: varies per project

Pro Agent:

$35.46-$42.14

Estimated hours to complete website landing page:  7

Estimated hours for search engine optimization: 8

Estimated hours to setup social media for a month: 4

Estimated hours for graphic designs: varies per project

Custom Work Requests: varies per project

Rush Expert Agent:

$50.50-$62.74

 Estimated hours to complete website landing page: 5

Estimated hours for search engine optimization: 4

Estimated hours to setup social media for a month: 2
Estimated hours for graphic designs: varies per project
Custom Work Requests: varies per project

Yes.  Since our courses offered are e-learning and video based, a student can start at any time, after attending a scheduled required Orientation.  However, unless you attend the Onboarding & Power Hour Sessions, we cannot refer you to employment.

Your course mentor will connect you with our partnering agency to establish financial need and appropriate funding options.